TERMS OF SERVICE

By purchasing, accessing or using any of our programmes, courses, workshops, mentoring, consultations, digital products, guides, templates, resources or other services, you agree to these Terms of Service.

1. Our Services

Our services are designed to provide educational information, practical guidance, creative development and strategic support.

Our services may include live programmes, mentoring, consultations, workshops, digital guides, templates, educational resources, recorded materials and other creative or business-related tools.

2. Educational Purpose

Our educational programmes, courses, workshops, mentoring, digital resources and business tools are designed to provide knowledge, guidance and practical support.

They are provided for educational and informational purposes and are not a guarantee of any particular result.

Individual results will vary depending on factors including your experience, skills, commitment, implementation, resources, decisions, market conditions and individual circumstances.

We do not guarantee specific outcomes, business success, financial results, income, clients, sales or any particular level of achievement from using our products or services.

3. No Guarantee of Results

Any examples, experiences, opportunities, strategies or potential outcomes discussed through our services are provided for educational purposes only.

Past experiences or examples should not be understood as a promise or representation of what you will achieve.

Your results depend on your own circumstances, decisions, actions and implementation.

You are responsible for determining whether any strategy, opportunity or idea is appropriate for you and your work.

4. No Professional Advice

Our services provide educational information and strategic guidance. They do not constitute legal, financial, accounting, tax, investment or other regulated professional advice.

You are responsible for seeking appropriate professional advice where necessary.

You should make your own decisions based on your circumstances and any professional advice you obtain.

5. Your Responsibility

You are responsible for how you use the information, ideas, strategies, tools and resources provided through our services.

You are responsible for your own creative work, business decisions, implementation, finances, clients, customers and any risks associated with pursuing an opportunity.

We encourage you to conduct your own research and consider your individual circumstances before taking action.

6. Intellectual Property

All original content and materials provided through our services remain our intellectual property unless otherwise stated.

This includes, but is not limited to:

• Written content
• Guides and ebooks
• Templates
• Frameworks
• Worksheets
• Presentations
• Videos and recordings
• Educational materials
• Programme materials
• Branding and visual assets
• Original methodologies and resources

Your purchase gives you permission to use the materials for your own personal learning and, where appropriate, implementation within your own creative practice or business.

You may not reproduce, resell, redistribute, publish, share, copy, modify, upload, license or commercially exploit our materials without prior written permission.

7. Digital Products

Digital products are provided for individual use following purchase.

Digital products may include guides, ebooks, templates, worksheets, resources and other downloadable or electronically delivered materials.

Because digital products are delivered electronically and can be accessed after purchase, all digital product purchases are final and non-refundable, subject to any rights that cannot legally be excluded.

Please review the product description and available information before purchasing.

8. Programmes, Courses, Workshops and Mentoring

Programme and mentoring purchases are for the specific service, programme or cohort described at the time of purchase.

Programme dates, session times, delivery methods and access arrangements will be communicated as part of the relevant offer.

You are responsible for attending scheduled sessions, participating in the programme and completing any activities or preparation required.

We may update or adjust programme content, schedules, resources or delivery methods where reasonably necessary while maintaining the overall purpose and value of the programme.

9. No Refunds for Programmes or Digital Products

All purchases of programmes and digital products are final. We do not offer refunds for programmes or digital products once purchased.

This includes, but is not limited to:

• Digital guides
• Ebooks
• Templates
• Digital resources
• Courses
• Workshops
• Mentorship programmes
• Programme enrolments
• Cohort-based programmes

Please make sure you have reviewed the information provided about the relevant product or programme before purchasing.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded under applicable law.

10. 1:1 Consultations and Creative Strategy

1:1 consultations and creative strategy sessions are intended to provide personalised guidance based on the information and circumstances shared by the client.

The purpose of a consultation is to provide perspective, ideas, strategic guidance and practical recommendations.

A consultation does not guarantee a particular business, creative, financial or professional outcome.

The client remains responsible for decisions made and actions taken following the consultation.

11. Third-Party Platforms and Tools

Some of our services may use third-party platforms, software or tools, including payment providers, video conferencing platforms, website platforms, artificial intelligence tools and other services.

Your use of those platforms may be subject to their own terms, conditions and privacy policies.

We are not responsible for changes, interruptions, technical issues or policies relating to third-party platforms that are outside our reasonable control.

12. Artificial Intelligence Tools

Where artificial intelligence tools are discussed, demonstrated or incorporated into our programmes, resources or services, they are provided as tools to support creative, business or administrative work.

AI-generated outputs may contain errors, inaccuracies or limitations.

You are responsible for reviewing, editing and verifying any AI-generated information or material before using it.

You are also responsible for understanding and complying with the terms, policies, intellectual property requirements and other conditions of any third-party AI tools you choose to use.

13. Confidentiality

We respect the privacy and confidentiality of information shared with us during consultations, mentoring and programme participation.

You should not share confidential, private or sensitive information belonging to another person or organisation unless you have permission to do so.

Where programmes involve group participation, participants are expected to respect the privacy and confidentiality of other participants and their work.

14. Programme Community and Conduct

Where a programme includes group sessions, community spaces or interaction with other participants, participants are expected to communicate respectfully and professionally.

We reserve the right to restrict or remove access where a participant engages in abusive, discriminatory, threatening, disruptive or otherwise inappropriate behaviour.

No refund will be provided where access is removed because of a participant's breach of these Terms or programme conduct requirements, subject to applicable law.

15. Availability and Changes

We aim to provide our services as described at the time of purchase.

However, circumstances may require us to change dates, schedules, delivery methods, programme content, platforms or other aspects of a service.

Where reasonably possible, we will communicate significant changes in advance.

We may also update our educational materials and resources as part of improving the service.

16. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses, damages or outcomes arising from your use of our educational materials, services, recommendations, strategies or resources.

This includes decisions you make, opportunities you pursue, business activities you undertake, or results arising from your implementation of information provided through our services.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

17. Your Use of Our Website and Materials

You agree not to use our website, services or materials for unlawful purposes or in a way that could damage, disrupt or interfere with our services or the rights of others.

You may not attempt to gain unauthorised access to our systems, accounts, materials or other users' information.

18. External Opportunities and Recommendations

From time to time, our content may reference businesses, platforms, tools, funding opportunities, markets, clients, suppliers or other external opportunities.

These references are provided for informational purposes only.

We do not guarantee the availability, suitability, accuracy, performance or outcome of any third-party opportunity, platform, tool or service.

You are responsible for conducting your own due diligence before engaging with any third party.

19. Privacy

Your use of our website and services may involve the collection and processing of personal information.

Our handling of personal information is governed by our applicable Privacy Policy and relevant data protection laws.

20. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices or legal requirements.

The latest version will be made available on our website.

Your continued use of our services after updated Terms are published constitutes acceptance of the updated Terms, to the extent permitted by law.

21. Governing Law

These Terms are governed by the laws of the Republic of South Africa, unless applicable law requires otherwise.

Any disputes will be dealt with in accordance with applicable South African law.

22. Contact

If you have questions about these Terms of Service or one of our products or services, please contact us using the contact information provided on our website.

23. Acceptance of These Terms

By purchasing, accessing or using our products or services, you confirm that you have read, understood and agreed to these Terms of Service and any additional terms that apply to the specific product or service you have purchased.